Sherwood Ford at Your Door
Complimentary Vehicle Pickup & Delivery in Edmonton and Area
We pick up your vehicle from your home, workplace or business, service it at Sherwood Ford serving Edmonton and area, and return it when the work is complete. Ford at Your Door is 100% complimentary and available for all makes and models.
Edmonton • Sherwood Park • St. Albert • Fort Saskatchewan • Beaumont • Leduc • Ardrossan
We Take the Drive
Keep Your Day. We'll Handle the Service Trip.
A service appointment shouldn't cost you hours of driving, waiting or rearranging your schedule. Ford at Your Door removes the transportation hassle by bringing your vehicle to our Service Centre and delivering it back to you.
Book
Choose a convenient date and tell us where your vehicle should be picked up.
We Pick Up
A scheduled Sherwood Ford driver collects your vehicle from an eligible location.
We Service
Your vehicle is assigned to the appropriate technician and service bay.
We Deliver
When service and payment are complete, we return your vehicle to you.
100% Complimentary Pickup & Delivery
No Valet Fee. No Pickup Fee. No Delivery Fee.
Ford at Your Door pickup and delivery is complimentary. Parts, labour and service are charged at the same dealership rates as an in-store appointment. There is no additional valet charge for us to pick up and return your vehicle.
$0
Valet Fee
All Makes & Models
You Don't Need to Drive a Ford
Ford at Your Door is available for all makes and models. Whether your household or business operates Ford, Chevrolet, GMC, RAM, Toyota, Honda, Hyundai, Kia, Mazda, Nissan, Volkswagen or another major brand, our valet pickup and delivery service can make maintenance and repair easier.
Ford vehicles receive the benefit of Ford-trained expertise, genuine Ford and Motorcraft parts where applicable, and factory-level diagnostics. For many non-Ford vehicles, Sherwood Ford can also use Omnicraft premium aftermarket replacement parts from Ford Motor Company where appropriate.
Major Brands We Service
FordLincolnChevroletGMC
RAMToyotaHondaHyundai
KiaMazdaNissanVolkswagen
& More
Simple, Secure & Convenient
How Ford at Your Door Works
1
Book Your Appointment
Schedule online or call or text Service at (587) 840-5616. Tell us where to pick up your vehicle.
2
We Pick Up Your Vehicle
A scheduled valet driver arrives and records key details about the vehicle before transporting it to Sherwood Ford.
3
We Complete the Service
Your vehicle is assigned to the right technician and bay. Inspection results, estimates and additional approvals are communicated before extra work is performed.
4
We Bring It Back
After service is completed and payment is processed, your vehicle is delivered back to you. Most visits are completed within 1–2 days depending on the service required and parts availability.
The Giant Advantage
54 Service Bays. One Giant Service Operation.
Sherwood Ford operates the largest Ford service facility in Western Canada, now with 54 service bays and specialized capability for maintenance, diagnostics and complex repairs.
- 54 service bays
- OEM-trained Ford technicians
- Advanced diagnostics and programming
- Specialized diesel, transmission and repair capability
- Extended weekday hours and night shift
- 90+ customer satisfaction / NPS
- Near-100% technician retention
From Maintenance to Major Repairs
What Can Be Booked With Ford at Your Door?
Because your vehicle is transported to our full Service Centre, most work we perform in the shop can be combined with complimentary pickup and delivery.
Oil changes & scheduled maintenance
Multi-point inspections
Brake service & repair
Tires & seasonal changeovers
Battery service
Fluid services
Electrical diagnostics
Module programming
Engine & transmission repairs
Hard-part replacements
Ford warranty repairs
Eligible Ford recall repairs
Trust, Safety & Communication
Your Vehicle. Your Keys. Clear Communication.
Handing over your keys should feel predictable and transparent from pickup through delivery.
Scheduled Drivers
Ford at Your Door drivers are scheduled and managed through a dedicated platform with clear routing and communication.
Documented Handoff
Key vehicle details are recorded at pickup and drop-off to create a clear record of vehicle condition.
Text Updates
Inspection results, estimates and approvals can be communicated by text so you know what is happening with your vehicle.
No Surprise Repairs
Additional work is not performed without your approval. Costs are reviewed before payment and vehicle return.
Customer Experiences
Why Customers Use Valet Pickup & Delivery
Business, Fleet & Commercial
Less Transportation Time. More Vehicle Uptime.
Ford at Your Door is particularly useful for contractors, trades, fleet operators, managers and businesses that cannot afford to send employees back and forth to a service appointment.
Work Trucks
We pick up your work vehicle so your team spends less time handling transportation logistics.
Fleet Vehicles
Coordinate pickup and delivery for eligible fleet service and maintenance needs.
Multi-Brand Fleets
Ford at Your Door is available for all makes and models, making it useful for mixed fleets.
Need Service at Your Location Instead?
Some Services Don't Need a Trip to the Dealership
If the maintenance or repair can be completed onsite, Sherwood Ford Mobile Service can bring a fully equipped service van and technician directly to your home, workplace or business.
Mobile Service performs services such as oil changes, batteries, brakes, tire rotations, seasonal wheel swaps, diagnostics, software updates, eligible recalls and more.
Explore Mobile Service
Edmonton Region Pickup & Delivery
Ford at Your Door Service Area
Complimentary pickup and delivery is available throughout our standard Ford at Your Door service area.
EdmontonPickup from home, work or another eligible location.
Sherwood ParkConvenient pickup and delivery from your local Service Centre.
St. AlbertDealership service without the cross-city drive.
Fort SaskatchewanWe handle the transportation while your vehicle is serviced.
BeaumontComplimentary pickup and return for eligible appointments.
LeducService for Ford and other major vehicle brands.
ArdrossanConvenient pickup and delivery close to home.
Frequently Asked Questions
Ford at Your Door FAQ
What is Ford at Your Door?
Is Ford at Your Door pickup and delivery really free?
What areas does Ford at Your Door serve?
Can I use Ford at Your Door if I don't drive a Ford?
What services can be completed with Ford at Your Door?
Can I use Ford at Your Door for warranty work?
Can I use Ford at Your Door for a recall?
Who will be driving my vehicle?
How is my vehicle documented at pickup and delivery?
What if you find additional repairs while my vehicle is in the shop?
How do I approve additional repairs?
How do I pay for Ford at Your Door service?
How long does Ford at Your Door service take?
Can you pick up my vehicle from my workplace or job site?
How far in advance should I book Ford at Your Door?
What if my vehicle can be serviced by Mobile Service instead?
How do I book Ford at Your Door?
Ford at Your Door is Sherwood Ford's complimentary valet pickup and delivery service. We collect your vehicle from an eligible location, service it at our Sherwood Park Service Centre and return it after the work and payment are complete.
Yes. Pickup and delivery are 100% complimentary, with no valet fee. Parts, labour and service are charged at the same dealership rates as an in-store service appointment.
Ford at Your Door serves Edmonton, Sherwood Park, St. Albert, Fort Saskatchewan, Beaumont, Leduc and Ardrossan. Our team will confirm pickup eligibility when your appointment is scheduled.
Yes. Ford at Your Door and the Sherwood Ford Service Centre are available for all makes and models, including vehicles from Chevrolet, GMC, RAM, Toyota, Honda, Hyundai, Kia, Mazda, Nissan, Volkswagen and other major manufacturers.
Most services performed at our Service Centre can be paired with Ford at Your Door, including routine maintenance, inspections, brakes, tires, batteries, diagnostics, electrical repairs, programming, engine and transmission work, hard-part repairs and eligible Ford warranty or recall work.
Yes. Many Ford warranty repairs can be handled through Ford at Your Door. We will confirm warranty coverage and the repair requirements when you book. For non-Ford vehicles, contact a Service Advisor to confirm any applicable warranty options.
Many eligible Ford recall repairs can be completed at our Service Centre using Ford at Your Door for pickup and delivery. Recall eligibility depends on the vehicle and campaign, so our team will confirm the details when you book.
A scheduled Ford at Your Door valet driver will pick up and return your vehicle. Drivers are coordinated through a dedicated scheduling platform with clear routing and communication.
Key details about your vehicle and its condition are recorded during the pickup and drop-off process to provide a clear documented handoff.
We will contact you with inspection results, recommendations and an estimate. No additional work is performed without your approval.
Your Service Advisor can provide inspection results, estimates and approval requests remotely, including by text. You decide whether to authorize additional work before it is performed.
Once the work is complete, payment can be processed remotely through the options provided by your Service Advisor. Your vehicle is returned after payment is completed.
Most visits are completed within 1–2 days, depending on the service required, repair scope and parts availability. Your Service Advisor will keep you informed if additional time is required.
Yes. Ford at Your Door can pick up from a home, workplace, business or suitable job-site location within the service area when the location is appropriate for a safe vehicle handoff.
Availability varies with demand and service requirements. In many cases appointments can be arranged within the same week. Booking earlier gives us the best opportunity to match your preferred pickup timing.
If your maintenance or repair can be completed onsite, Sherwood Ford Mobile Service may be an even more convenient option. Our Mobile Service team can perform many routine maintenance, diagnostic and eligible repair services at your home or workplace.
You can book online through Sherwood Ford's service scheduler, call Service at (587) 840-5616 or text the Service team to arrange your appointment and pickup location.
Let Us Come to You
Book Complimentary Pickup & Delivery
We'll pick up your vehicle, service it at Sherwood Ford and bring it back. No valet fee. No extra trip to the dealership.